{"id":3231,"date":"2026-07-15T18:00:05","date_gmt":"2026-07-15T23:00:05","guid":{"rendered":"https:\/\/beyond-colombia.local\/faq\/"},"modified":"2026-07-18T14:47:27","modified_gmt":"2026-07-18T19:47:27","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/beyondnew.mt-agencia.com\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<section\n  class=\"contact-faq alignfull wp-block-contact-faq\"\n  aria-labelledby=\"block_e0930db9a8346053d36263f862d88f8d-title\"\n>\n  <div class=\"l-container contact-faq__grid\">\n    <div class=\"contact-faq__content\" data-motion=\"reveal\">\n      <header class=\"contact-faq__heading\">\n                  <p class=\"section-heading__eyebrow\">\u00bfNECESITAS AYUDA?<\/p>\n                <h2 id=\"block_e0930db9a8346053d36263f862d88f8d-title\">\n          Contacto <strong>Preguntas frecuentes<\/strong>\n        <\/h2>\n      <\/header>\n\n      <div class=\"contact-faq__list\">\n                  <details  open >\n            <summary>\n              <span>\u00bfC\u00f3mo puedo cambiar una reserva?<\/span>\n              <span class=\"contact-faq__toggle\" aria-hidden=\"true\"><\/span>\n            <\/summary>\n            <div class=\"contact-faq__answer\">\n              <p>Escribe a nuestro equipo de reservas con tu n\u00famero de confirmaci\u00f3n y el cambio que necesitas. Revisaremos la disponibilidad y responderemos con las opciones disponibles.<\/p>\n\n            <\/div>\n          <\/details>\n                  <details >\n            <summary>\n              <span>\u00bfD\u00f3nde est\u00e1 el punto de encuentro exacto?<\/span>\n              <span class=\"contact-faq__toggle\" aria-hidden=\"true\"><\/span>\n            <\/summary>\n            <div class=\"contact-faq__answer\">\n              <p>El punto de encuentro aparece en la confirmaci\u00f3n de tu reserva. Tambi\u00e9n puedes contactarnos antes del tour si necesitas ayuda para encontrarlo.<\/p>\n\n            <\/div>\n          <\/details>\n                  <details >\n            <summary>\n              <span>\u00bfCu\u00e1nto es la propina recomendada?<\/span>\n              <span class=\"contact-faq__toggle\" aria-hidden=\"true\"><\/span>\n            <\/summary>\n            <div class=\"contact-faq__answer\">\n              <p>Las propinas son voluntarias y dependen de tu experiencia. Nuestros gu\u00edas siempre agradecer\u00e1n tus comentarios al final del tour.<\/p>\n\n            <\/div>\n          <\/details>\n                  <details >\n            <summary>\n              <span>\u00bfLos tours operan cuando llueve?<\/span>\n              <span class=\"contact-faq__toggle\" aria-hidden=\"true\"><\/span>\n            <\/summary>\n            <div class=\"contact-faq__answer\">\n              <p>La mayor\u00eda de las experiencias contin\u00faa con lluvia ligera. Si las condiciones requieren un cambio, nuestro equipo contactar\u00e1 directamente a los viajeros con reserva.<\/p>\n\n            <\/div>\n          <\/details>\n              <\/div>\n    <\/div>\n\n    <figure class=\"contact-faq__media\" data-motion=\"reveal\">\n      <img src=\"https:\/\/beyondnew.mt-agencia.com\/app\/themes\/beyond-colombia\/public\/build\/assets\/faq-D6tRDQOz.jpg\" alt=\"Gu\u00eda local de Beyond Colombia\" loading=\"lazy\" decoding=\"async\">\n    <\/figure>\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3231","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/beyondnew.mt-agencia.com\/es\/wp-json\/wp\/v2\/pages\/3231","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beyondnew.mt-agencia.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/beyondnew.mt-agencia.com\/es\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/beyondnew.mt-agencia.com\/es\/wp-json\/wp\/v2\/comments?post=3231"}],"version-history":[{"count":2,"href":"https:\/\/beyondnew.mt-agencia.com\/es\/wp-json\/wp\/v2\/pages\/3231\/revisions"}],"predecessor-version":[{"id":3301,"href":"https:\/\/beyondnew.mt-agencia.com\/es\/wp-json\/wp\/v2\/pages\/3231\/revisions\/3301"}],"wp:attachment":[{"href":"https:\/\/beyondnew.mt-agencia.com\/es\/wp-json\/wp\/v2\/media?parent=3231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}